Careers · Aug 4
Qantas AI deal shows disruption can look like workflow redesign
The possible Accenture and India move is a reminder that back-office careers change when work is re-routed, not only automated.
- Treat AI disruption as workflow redesign, not just tool adoption or chatbot replacement.
- Build proof that you can map, improve and govern back-office processes in your function.
- Watch vendor partnerships and shared service plans as early signals of role change.